Oluchi Mary Igwilo

OLUCHI MARY IGWILO House 9A Street R, Abaraham Adesanya Eatate Ajah, Lagos- | Email:-Date Of Birth: 27th Phone: December 1997 PROFESSIONAL SUMMARY Committed and Hardworking graduate of Banking and Finance with requisite knowledge and professional experience. I am a data driven and innovative individual who possesses advanced problem solving skills, numerical and analytical skills.Effective at preparing and executing programs, building strong relationships with key stakeholders and working efficiently with a team. I am focused on personal and professional growth, and providing potential solutions to products and service-related problems KEY SKILLS • Client Relationship Skills • Account Management • Sales and Customer Support • Financial Services Marketing • Strong Communication Skills • Regulatory Compliance • Problem Solving and Conflict Resolution • Communication and Presentation Skills • Market Trend Analysis • Adaptability and Quick Learning • Team Collaboration and Coordination EDUCATION B.Sc. (Hons) Banking and Finance , Second Class Lower Division Chukwuemeka Odumegwu Ojukwu University, Anambra State | 2021 PROFESSIONAL EXPERIENCE Retail Banking Officer Polaris Bank Limited, Lagos | April 2025 — Present • Handle customer transactions, account management efficiently. • Promote and cross-sell banking products to drive sales. • Ensure compliance with banking policies and regulations. Relationship Officer Keystone Bank Limited, Lagos | February 2024 – April 2025 • Manage and nurture existing customer relationships, ensuring retention and satisfaction. • Respond to customer inquiries and address their banking needs efficiently. • Promote the bank’s image and financial services, contributing to customer growth. • Assist with account opening processes and ensure accurate data management. • Collaborate with team members to achieve sales targets and improve service delivery. Personal Assistant to the Executive Director (NYSC) Basement Animation Studio, Lagos | June 2022 – May 2023 • Assisted in organizing and prioritizing tasks to ensure smooth workflow within the studio • Handled incoming calls, emails, and messages, prioritizing and responding on behalf of studio executives. • Maintained an organized filing system for documents, project files, and creative materials. CERTIFICATIONS -National Youth Service Corps Discharge Certificate -Professional Certificate in Digital Marketing - Professional Certificate in Social Media REFERENCES Available upon request.