Oluchi Mary Igwilo

I have hands-on experience in retail banking, with a strong focus on customer service, account management, and product sales. At Polaris Bank, I interact daily with diverse customers, helping them open and manage accounts, resolve complaints, and access tailored banking solutions. My previous experience at Keystone Bank also contributed to my growth in banking operations, customer engagement, and cross-selling financial products. I’ve consistently met sales targets and played a key role in improving customer satisfaction.

SKILLS

• Client Relationship Skills

• Account Management

• Sales and Customer Support

• Financial Services Marketing

• Strong Communication Skills

• Regulatory Compliance

• Problem Solving and Conflict Resolution

• Communication and Presentation Skills

• Market Trend Analysis

• Adaptability and Quick Learning

• Team Collaboration and Coordination