Customer-focused Call Center Agent with over six years of experience in handling high-volume inbound and outbound calls. Proven ability to resolve customer inquiries, process transactions, and provide solutions that enhance satisfaction and retention. Skilled in CRM systems, active listening, and problem-solving to deliver efficient service in fast-paced environments. Adept at managing customer move-ins, move-outs, and payment processing. Seeking to leverage expertise in customer support to contribute to Adaptive Teams' commitment to excellence.