Olivia Chidirim Dennis

I am a customer-focused professional with over a year of experience in delivering exceptional service and support across various roles. My expertise spans telesales, CRM tools (Salesforce, Zoho CRM, Pipedrive), and customer support platforms (Freshdesk, Intercom). I am adept at resolving customer inquiries, promoting products, and maintaining accurate records to enhance operational efficiency.

In my current role as a Customer Service Executive & Admin Officer, I manage customer support through phone, email, and chat while utilizing CRM systems to streamline data management and sales pipelines. I have contributed to increased client engagement and optimized internal workflows by supporting telesales initiatives and coordinating with teams to resolve issues.

With a strong foundation in problem-solving, data entry, and communication, I am dedicated to driving customer satisfaction and contributing to organizational success.

If you're looking for a dedicated and results-driven professional to support your team or manage customer interactions, feel free to reach out and connect with me. Let’s work together to achieve your goals!