Olga Evdokimova

Bilingual professional (English, French) with a background in Psychology and Marketing. 8+ years of experience optimizing operations in eCommerce (Amazon FBA) and EdTech. Expert in data integrity, cross-lingual QA, localization (FR/RU), and AI-assisted trend analytics. I build systems that reduce noise and increase speed-to-insight. Operations & Data: Data Auditing, Taxonomy & Ontology Design, SOPs, Data Integrity (100%), Notion, Trello AI & Analytics: ChatGPT, Claude, Perplexity, Gemini, Qwen, Consensus, DeepSeek, Helium 10, SellerBoard E-commerce: Amazon FBA (Listing Optimization/SEO), PPC Data Audits, CTR & Engagement Analysis, Trend Prediction Localization & QA: Cross-Lingual QA (FR/RU/EN), Chatbot Logic Design, Help Center Localization (FR), Cultural Transcreation Soft skills: Process Optimization, Stakeholder Communication, Crisis Management, Cross-functional Coordination WORK EXPERIENCE Product Researcher | eCommerce | 2025 | Remote ●​ Managed and audited a database of 5,000+ products across global marketplaces. ●​ Built structured taxonomy systems in Notion, increasing data processing speed by 35%. ●​ Developed a signal-based framework for identifying high-velocity viral trends using cross-platform metrics (CTR, engagement, views). Marketplace Operations Manager | Amazon FBA (USA) |- | Remote ●​ Product & Market Research: Analysed 3,000+ market data points to extract 20+ high-margin signals with 100% data integrity. ●​ Performance QA & Optimisation: Product listings and tone-of-voice frameworks (SEO & tone-of-voice ). ●​ Optimised PPC campaigns through data auditing, resulting in a 15% reduction in CAC and a 20% increase in conversion rate (CVR). Client Operations & Localization | Novakid Inc. (EdTech / FR Market- | Remote ●​ Achieved 100% QA audit scores (SLA, FCR, CPH). ●​ Redesigned conversational AI chatbot flows, increasing self-service adoption by 51%. ●​ Localized FAQs, Help Centers, and Macros (EN → FR), reducing inbound operational load by 20%. ●​ Coordinated 20+ influencers to ensure cross-platform content alignment. Business Support (Fashion / Events) Moscow, Saint-Petersburg |- ●​ Coordinated end-to-end logistics for exhibitions and fashion events. ●​ Managed vendor communication, localization of catalogs/brochures, and content updates. EDUCATION ●​ MA, Psychology – Samara State University ●​ BA, Marketing & Communication – INSEEC Grande École LANGUAGES Russian - Native English - Fluent (C1) – Business / Operational Communication French - Fluent (C1) – Localization, Client Support, Transcreation HIGHLIGHTS & REFERENCES Available for: Fractional contracts, sprint-based projects, operational audits. Reference available Novakid, EdTech Testimonials