I provide end-to-end operational support for executives and teams, specializing in CRM administration, logistics coordination, and remote team enablement. My focus is on creating seamless systems and clear communication channels so leaders can focus on decision-making while I manage the details.
I am a Salesforce Administrator and Salesforce Associate certified professional with practical, hands-on experience managing CRM systems, onboarding users, and streamlining workflows. My work consistently leads to measurable improvements in efficiency, such as reducing manual data entry and improving tracking accuracy across customer and project records. In my current role, I oversee scheduling, task tracking, client follow-up, and data integrity across multiple platforms, ensuring projects move from planning to delivery without delays or quality issues.
My background also includes founding and managing a business, where I was directly responsible for equipment sourcing, supplier coordination, workforce training, and overseeing final product delivery to customers. Managing operations from end to end taught me how to maintain momentum under pressure, anticipate challenges before they occur, and keep projects on track even when timelines shift unexpectedly.
In addition, I have served as a mentor to over 50 learners in Salesforce tools and system adoption. This role sharpened my ability to simplify complex concepts, build user confidence, and ensure that teams adopt new tools successfully. I have seen firsthand that effective onboarding and training are key to achieving long-term operational success.
Key strengths include:
I excel in both structured processes and fast-changing environments, adapting quickly without sacrificing quality. I take ownership of my responsibilities from start to finish and maintain a solutions-oriented approach, even when working under tight deadlines.
My goal is straightforward: to keep your operations running efficiently, eliminate bottlenecks, and provide the reliable support needed for your business to grow.