Olajumoke Tobi Sangodiran

I'm a multi-skilled professional with over 4 years experience in Virtual Assistance (Customer support, Sales and Guest Experience), Writing and Editing. 

A combination that allows me to support businesses and individuals with both creative content and behind-the-scenes efficiency.

🎧 Customer Support, Sales and Guest experiences 

I help organize your operations so you can focus on what matters most. 

With over four years of hands-on experience in customer-facing roles, I’ve built a career around helping businesses deliver meaningful customer and guest experiences while driving real, measurable growth.

I bring a unique blend of skills from working in property management, sales and customer support, where I’ve developed a passion for connecting people, solving problems, and making sure customers always feel valued. 

I enjoy working where technology, hospitality, and customer care meet, making complex processes simple and ensuring every interaction leaves a positive impression.

Over the years, I’ve been privileged to:

-Build strong, trust-based relationships that keep customers coming back.

-Lead smooth onboarding processes that help customers get value quickly.

-Go beyond basic support by offering personalized, proactive solutions and timely issue resolution.

I have experience supporting customers across email, chat, and phone, always aiming to not just resolve issues but create great experiences. 

My background in Sales and Lead Generation helps me easily spot opportunities that grow revenue and strengthen customer connections.

I’m also skilled with CRM platforms like Salesforce, , Fresh Desk, Intercom, and HubSpot, and I’m known for being organized, a clear communicator, and a creative problem-solver.

✍🏾 Writing 

I specialize in crafting clear, engaging content tailored to your audience and goals. Whether it’s blog posts, website copy, social media content, or ghostwriting, my writing is focused on capturing attention, building connection, and delivering value.

📝 Editing & Proofreading

With a keen eye for detail, I provide editing and proofreading services to ensure your message is polished, professional, and easy to read, without losing your authentic voice.

I’m passionate about helping brands scale and succeed through excellent communication and customer experience.

If you're looking for someone who can support your content, operations, or customer engagement goals, I’d love to connect and explore how I can help your team build stronger customer relationships and deliver outstanding service.