Olaide Omotayo

Olaide Omotayo

$10/hr
Virtual Assistant with expertise in chat support, data entry, sales, and customer service success.
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
11 years
About

I am a highly motivated and versatile Virtual Assistant Specialist with proven expertise in delivering exceptional support across various industries. With a strong foundation in customer service, chat support, data entry, and sales, I bring more than just efficiency to the table; I bring heart, precision, and a relentless drive to see clients succeed.

Throughout my career, I have worked in dynamic roles that demanded clear communication, fast thinking, and empathy. My time as a Customer Care Professional and Chat Support Expert has shaped me into a calm, solutions-oriented team player who understands the power of listening, the importance of tone in text, and the value of timely resolution. Whether it’s handling inquiries, resolving complaints, or upselling services, I do it with professionalism and compassion.

As a Data Entry Specialist, I take pride in my speed, accuracy, and attention to detail. I’ve handled large volumes of data, maintained organized records, and ensured error-free input to support seamless operations for clients. I am also proficient in Google Workspace, Excel, and CRM systems, tools I use daily to keep work flowing efficiently.

In addition, I have hands-on experience as a Sales & Service Enthusiast, where I have engaged leads, nurtured relationships, and helped close deals through personalized outreach and follow-up. My ability to connect with people allows me to deliver service that doesn’t just meet expectations, it exceeds them.

What sets me apart is my ability to work independently with little supervision, while still being a collaborative team player. I am a natural Virtual Facilitator, helping to coordinate teams, manage calendars, and run meetings smoothly in remote settings.

Clients often describe me as reliable, proactive, and easy to work with, and I take that to heart. I’m driven by results, motivated by challenges, and fueled by a desire to help others succeed.

Key Skills & Tools

  • Customer Support (Phone, Chat & Email)
  • Virtual Assistance & Administrative Support
  • Data Entry & Accuracy Management
  • Lead Generation & Sales Support
  • Calendar Management & Scheduling
  • Conflict Resolution & Empathetic Communication
  • Google Workspace, Zoom, Canva, Trello, Excel, CRM Tools
  • Social Media Messaging & Prompt Handling
  • Time Management & Task Prioritization

My Approach

I don’t just complete tasks, I add value. Every message I send, every file I organize, and every client I support is a reflection of my commitment to excellence. I believe in clear communication, proactive support, and always going the extra mile.

Languages
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