Okunlola Kabilat Odunola

Are daily tasks slowing down your business growth?

Missed emails, disorganized data, delayed follow-ups, overwhelmed inboxes, and inconsistent customer communication can quietly cost you time, revenue, and opportunities. When operations aren’t streamlined, scaling becomes stressful instead of strategic.

I’m Okunlola Odunola, a highly organized and adaptable Virtual Assistant with a strong background in Business and Information Technology. I help busy entrepreneurs, startups, and growing teams regain control of their operations by providing reliable administrative support, accurate data management, responsive customer service, and results-driven sales assistance, so you can focus on what truly matters.

What I do & How I support you business

·        Email and inbox management

·        Calendar scheduling & appointment coordination

·        Document preparation & file organization

·        CRM updates and workflow optimization

·        Accurate data entry and database management

·        Web research & data analysis

·        Report creation and documentation

·        Live chat and email support

·        Customer inquiry handling & follow-ups

·        Issue resolution and relationship management

·        Lead generation and prospect research

·        Appointment setting & scheduling

·        Telemarketing and technical sales support

·        Email marketing & outreach campaigns

·        Social media management

·        Technical support assistance

Recently, I assisted a growing business owner was overwhelmed with customer emails, missed follow-ups, and an unorganized CRM, leading to lost leads and delayed responses. I implemented structured email management, organized the CRM, handled customer inquiries, and set up a clear appointment-scheduling system. Result…? · Faster response times · Improved customer satisfaction · Increased lead conversion and smoother daily operations.

I also assisted a sales-focused team struggled with inconsistent lead tracking and poor data accuracy, affecting campaign performance. I cleaned and maintained their database, conducted targeted lead research, and supported outreach through email marketing and appointment setting. The result was · Cleaner, reliable data · Improved sales pipeline visibility · Higher engagement and booking rates.

Tools & Technologies I use

·        Google Workspace (Docs, Sheets, Calendar, Gmail)

·        Microsoft Office Suite (Word, Excel, Outlook)

·        CRM Tools (data entry, lead tracking, pipeline management)

·        Customer Support Software (chat & ticketing systems)

·        Lead Generation & Email Marketing Tools

·        Scheduling & Productivity Tools

Why you should work with me...

✔ Detail-oriented and highly organized

✔ Strong communication and professionalism

✔ Tech-savvy with business insight

✔ Proactive problem-solver who anticipates needs

✔ Consistent, accurate, and deadline-driven

✔ Trusted support that improves efficiency and results

If you’re looking for a dependable Virtual Assistant, Administrative Support Specialist, Data Entry Expert, Customer Support Professional, or Sales Assistant who delivers measurable results, let’s connect.

📩 Send me a message today and let’s discuss how I can support your business goals efficiently and professionally.