Okoro Princess Chidera

Experience

As a virtual assistant and customer care representative, I possess extensive experience in providing top notch support to clients across various industries.

Virtual Assistance: Providing administrative support, managing emails, and handling tasks efficiently.

Customer Care: Resolving customer inquiries, addressing concerns, and ensuring timely issue resolution.

Content Creation: Developing engaging content for various platforms, including social media, blogs, and websites.

Skills

Communication: Excellent written and verbal communication skills, with the ability to create compelling content and respond to customer inquiries very effectively.

Organization: Proven ability to manage multiple tasks, prioritize deadlines, and maintain organized digital files.

Technical: Proficient in various software and tools, including Google Workspace, and Microsoft Office.

Problem-Solving: Skilled in resolving customer complaints and issues in a timely and professional manner.

Content Development: Experienced in creating high quality content, including blog posts, social media posts, and product descriptions.

Tools and Software

Google Workspace: Proficient in Google Drive, Docs, Sheets, and Slides.

Microsoft Office: Skilled in Word, Excel, PowerPoint, and Outlook.

Social Media: Experienced in managing social media platforms, including Facebook, Twitter, TikTok, Instagram, and LinkedIn.

Education

Relevant Certifications: BSc in public health, diploma in computer science. Various online classes, coaching and self taught skills. Certified Member of OSHASSOCIATION.

Strengths

Attention to Detail: Meticulous and detail oriented, ensuring high quality work and accuracy.

Time Management: Proven ability to manage time effectively, meeting deadlines and prioritizing tasks.

Adaptability: Flexible and able to adapt to changing priorities, software, and tools.

What I Can Offer

As a virtual assistant, customer care representative, and content creator, I can offer these:

Customer Support: Timely and effective support to clients via phone, email, or chat.

Content Development: High quality content creation, including blog posts, social media posts, and product descriptions.

Administrative Support: Efficient management of tasks, emails, and digital files.