Okonofua John Imomoh

As a trained digital specialist with expertise in customer support, project management, appointment setting, and lead generation, I possess a robust understanding of various digital tools tailored to these domains. In customer support, I leverage platforms like Zendesk, Freshdesk, or Intercom to efficiently manage tickets, provide timely responses, and track customer interactions. For project management, tools like Asana, Trello, or Jira aid in task allocation, progress tracking, and team collaboration, ensuring projects stay on schedule and within scope.

In appointment setting, I utilize tools such as Calendly, Acuity, and Picktìme Scheduling, or Setmore to streamline the booking process, sync calendars, and send reminders, simplifying scheduling for both clients and team members. Additionally, I'm proficient in lead generation tools like HubSpot, Apollo, Salesforce, or Mailchimp, enabling me to identify and nurture prospects through targeted campaigns, automated workflows, and insightful analytics.

My deep knowledge of these digital tools allows me to optimize processes, improve efficiency, and deliver exceptional results across customer support, project management, appointment setting, and lead generation initiatives.

Talented social media professional with a proven history of attaining measurable results. Experienced in using social media platforms to drive conversion rates, improve online engagement and create graphical content through Images and Videos. Over five years of practice in digital marketing and social media management. Excellent communication, interpersonal skills, and conflict-resolution skills. BS.c in Accounting. A certified social media consultant with over 4 years of experience. A content creator and a professional Video and graphic editor with other additional professional qualifications.