Okoisor Oneal Nnamdi

That's a great summary! It effectively highlights your diverse experience and skills in the ICT industry. Here's a polished version with some minor adjustments for clarity and flow:

As a seasoned professional in the ICT industry, I've honed my expertise across various roles. At Digital Communication Konsult, I successfully managed network optimization projects at NNPC towers in Abuja, ensuring seamless switch room relocation, UTP structured cabling installation, and nodal port functionality. I also demonstrated technical proficiency in Ethernet cable crimping and face plate labeling.

In my role at Multilent Software, I provided comprehensive IT support, cloning systems, resolving IT issues, and networking computers. Additionally, I offered technical assistance to field officers conducting CBT exams, ensuring stable server internet connectivity.

At Taraba State Sport Council (NYSC), I showcased my event management skills by organizing and delivering various sporting activities and projects.

Currently, as a customer support officer (technical support agent) at Legend Internet Limited, I leverage my expertise to assist customers with service or device issues, ensuring connectivity infrastructure, internet/application connectivity, and Wi-Fi connectivity. I also perform preventive maintenance and respond to customer requests.

My skills include:

Technical Skills:

• Networking expertise (UTP structured cabling, nodal ports, LAN cables)

• Microsoft suites proficiency

• IT support skills (system cloning, IT issue resolution)

• Network optimization and management

• Ethernet cable crimping

• Face plate labeling

Soft Skills:

• Excellent customer service and care

• Effective communication and presentation

• Strong interpersonal skills

• Attentive to details

• Ability to work independently with minimal supervision

• Good oral and written communication skills

• Conflict management and resolution

• Problem-solving and analytical skills

Personal Skills:

• Zealous learner, committed to continuous growth

• Ability to work with diverse teams and innovative ideas

• Strong work ethic and dedication to achieving exceptional results

Overall, my experience and skills demonstrate a unique blend of technical expertise, customer-focused approach, and project management abilities, making me a valuable asset in the ICT industry.