Okoh Oche

 OKOH OCHE Gboko, Benue State, Nigeria Phone:-,- E-mail:- Professional Summary Organized Bank Teller engaging with and assisting customers. Delivers focused attitude, remarkable time management and strong computer skills. Personable banking professional well-versed in consumer protections, fraud markers and bank security requirements. Dedicated to maximizing revenue and customer satisfaction by smoothly handling daily transactions. Resolves issues using detailed research and financial acumen. Enterprising Cash Officer experienced in building and leading high-performance teams in Cash handling, Vault Administration, Control, team building, Cash Management, ATM reconciliation and Drawer Balancing. Optimize cash flow and secure assets with proven strategies. Enhance management controls and decision-making by continuously improving structures and procedures. Education Bachelor of Science (Mathematics and Computer Science) Year of Graduation: 2014 Degree Experience Bank Teller (August, 2017-November,2022) Zenith Bank (Plot 84, Ajose Adeogun Street, Victoria Island, Lagos) Cash Processing. Transaction Callovers. Cash Handling. Procession of Pensions. Drawer Balancing and reconciliation. Handled NIBBS transaction. Cash Officer (November, 2022 –February,2024) Zenith Bank (Plot 84, Ajose Adeogun Street, Victoria Island, Lagos) Cash Management. ATM Reconciliation. Maintained and Balanced cash drawers, reconciling discrepancies. Assisted Customer with processing transactions and resolving complaints Implemented processes improvements to increase data accuracy and transparency. Fostered collaborative work culture and relationship driven approached and strong conflict mediation. Processing of International Money Transfers(IMTOs). New Teller training. Fund Transfer Officer(February,2024-Till Date) Zenith Bank (Plot 84, Ajose Adeogun Street, Victoria Island, Lagos) Funds transfer. Reconciliation of GLs. Interbank Transfer. Expense management. Offshore transfers PTA/BTA transactions Skills Process transactions Customer Relationship Management Data Inputting Customer Relationship Development Money Transfer Systems Signature Verification Banking Policy Compliance Customer Relationship Building Cash Handling Fraud Detection Drawer Balancing Strong Work Ethic Fraud Identification Balance transfers Cash Drawer Balancing New Teller Training ATM Reconciliation Vault Management Ms-Office (Excel, Powerpoint, Word)