Okoh Oche

Okoh Oche

$5/hr
Customer service, customer retention, data collection and reconciliation
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
34 years old
Location:
Gboko, Benue, Nigeria
Experience:
7 years
About

I am a previous customer service Zenith Bank Plc for seven years now. I am well-experienced in handling customers' accounts, ATM reconciliation, data management, balancing of GLs and I also have a good time management skill. In these seven year of experience, I handled different kinds of customers, job functions and it was quite challenging for me but at the same time, it was a great experience because it helped me to develop skills that I thought I don't have. One of the skills that I have learned while working in this industry that I am very proud of, that is being flexible and can multi-task, because while assisting customers I need as well to document their concerns while listening to them and at the same time checking their accounts. That also enhances my verbal communication and non-verbal communication skill. Other than that, these are some skills that also speak more about myself ;

  • Goal-oriented
  • Driven
  • Ambitious
  • Humble

These four skills are something that I bring in everything I do. I am the kind of person that sets a goal for myself and always looks forward to achieving that goal. I am passionate about my work and do my very best in everything I do. I am dedicated. I embraced any feedback about me, positive or negative. I am willing to learn more and I consider myself a fast learner.

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