NAME: OKOENE ANGELA CHINONYE (NEE NWEKE)
CONTACT INFORMATION:
Phone: -
Email:-
PROFESSIONAL SUMMARY
Detail-oriented and proactive professional with extensive experience in RegTech, Fintech, and
Digital Services. Skilled in compliance operations, customer onboarding, digital sales, and
business development. Strong background in monitoring & evaluation, CRM management, and
education & training, with a proven ability to drive growth through strategic go-to-market (GTM)
initiatives. Passionate about leveraging technology to enhance compliance, streamline
operations, and foster customer success.
SKILLS
● RegTech & Compliance: KYC/AML processes, identity verification, risk assessment.
● Sales & GTM Strategies: Cold outreach, lead generation, market expansion.
● CRM & Digital Marketing: Email marketing, customer retention, HubSpot, Salesforce.
● Monitoring & Evaluation (M&E): Research, data analysis, compliance tracking.
● Training & Mentorship: Educational program development, mentoring, public speaking.
● Workflow Optimization: ClickUp, Trello, Apollo, Asana, Zendesk, Freshdesk.
WORK EXPERIENCE
COSMETIC RETAIL ASSISTANT
ELEGANT BEAUTY & SKINCARE, ENUGU STATE | 2008 – 2013
● Provided expert skincare and beauty product recommendations to customers.
● Managed inventory and assisted with sales operations.
● Built strong customer relationships through personalized service.
M&E RESEARCH ASSISTANT
● Center for Development and Reproductive Health, Enugu State | 2013 – 2017
● Collected, analyzed, and reported data on reproductive health programs.
● Assisted in monitoring and evaluating project impact.
● Coordinated field activities and conducted community outreach.
ST. PAUL'S GROUP OF SCHOOLS, AWKWUNAWNAW, ENUGU | 2017 – 2024
● Managed classroom instruction and lesson planning.
● Provided mentorship and guidance to children, fostering educational growth.
● Organized extracurricular activities to enhance student engagement.
● Teaching & Child Development Coordinator.
TEAM MANAGER (Virtual)
DELIGHTFUL DIGITAL LITERACY | NOVEMBER 2024 – 2025
● Supervised virtual teams to ensure smooth project execution.
● Implemented workflow systems for efficient collaboration.
● Enhanced team productivity using project management tools.
VIRTUAL ASSISTANT
DELIGHTFUL DIGITAL LITERACY | 2024– Present
● Providing administrative and technical support to enhance operations.
● Managing tasks, schedules, and project communications.
● Delivering high-quality virtual assistance services.
EDUCATION
Bachelor of Science in Public Administration
Enugu State University of Science and Technology | 2006 – 2010
Professional Diploma in Education peaceland college of Education/-
CERTIFICATIONS
Business Management – MasterCard Foundation (Virtual), March – August 2023
Technical Support Fundamentals – Google (Virtual),
LANGUAGES
English (Fluent)
HOBBIES AND INTERESTS
Interacting with people
Traveling
Exploring new cultures
Learning innovative technologies