My name is Unity Okim I have a solid background in the telemarketing and customer service industry where I have gained a lot of experience in Upselling, warm and cold calling, email marketing, script handling, objection handling, and dispositions.
I'm a curious and thoughtful individual who enjoys learning, connecting with others, and exploring new ideas. I value creativity and strive to bring a positive attitude to everything I do. In my downtime, I love spending time in nature and appreciating the little moments in life. In my previous roles, I’ve honed my ability to communicate clearly and empathetically, allowing me to resolve various customer issues efficiently. I’ve managed customer queries via email, phone, and live chat, consistently maintaining high satisfaction. I am particularly skilled in using CRM platforms such as Zendesk and HubSpot, and I am confident in my ability to hit the ground running in any customer-related role.
I am also excited about the prospect of working in a fully remote environment, as I’ve demonstrated strong time management and the ability to work independently while maintaining team collaboration. The flexibility and room for growth that hub staff jobs offer resonate with my long-term goals, and I am eager to contribute to your continued success while further developing my skills.