Okeke Hilda Ezenwanyi

CUSTOMERS PRIORITIZE A BRAND THAT CARES ABOUT THEIR CONCERNS AND TAKES SWIFT ACTIONS TO RESOLVE THEM. AS A CUSTOMER SERVICE REPRESENTATIVE, I HELP BRANDS BUILD THAT FRIENDLY ENVIRONMENT WHERE CUSTOMERS CAN BE EASILY RETAINED. Kindly Click To View My Work Samples My Skills and Services Payment Processing. Customer Engagement. Product Onboarding. Phone Support. Active Listening. Order Processing. Complaint Management. Customer Relationship Management. Customer Feedback Documentation. Call Center Management. Inbound Inquiry. Call Logging. Customer Service. E-commerce Support. Online Chat Support. Email Support. Team Management. Troubleshooting. Customer Care. Order Tracking. Creating a Customer’s Ticket On HubSpot Creating an Online Chat Support Welcome Message On Intercom Assigning a Customer’s Ticket Creation Task To a Team Member via Trello Creating a Customer’s Ticket On Freshdesk Created by Okeke Hilda Responding to a Customer’s Complaint via Email on HubSpot Assigning a Customer’s Ticket Creation Task To a Team Member via Trello Creating a Customer’s Ticket On HubSpot Logging a Customer’s Inbound Call on HubSpot Here are the Tools I Use Freshdesk Google Workspace Zendesk HubSpot Trello Intercom