Okeke Hilda Ezenwanyi

Driven by results and powered by precision, I bring over 8 years of real-world experience as a Virtual Assistant who thrives at the intersection of operations, sales, customer experience, and IT. I don’t just tick boxes—I help businesses function better, sell smarter, and support their customers with clarity and care.

My work goes beyond traditional VA tasks. I specialize in optimizing workflows, managing chaos, and ensuring nothing slips through the cracks. From expertly handling calendars, inboxes, and travel schedules to organizing project timelines and documentation, I’m the person you call when you need things done—correctly, quickly, and quietly.

In Sales Support, I’m the behind-the-scenes engine that fuels pipelines. I handle lead generation, CRM management, appointment setting, and cold outreach using tools like Apollo, Lemlist, and LinkedIn Sales Navigator. I craft messages that get responses and manage sales funnels with accuracy, ensuring every prospect is followed up with strategically and on time.

When it comes to Customer Support, I bring empathy, professionalism, and problem-solving skills. Whether it’s resolving an issue over email, calming a frustrated customer over the phone, or managing a live chat, I handle each interaction with care and a solutions-first approach. I’ve supported both B2C and B2B brands and understand how much a single customer experience can impact a business’s reputation.

Tech doesn’t scare me—it motivates me. I’m confident using tools like Google Workspace, Microsoft Office, Canva, Trello, Notion, and CRM platforms such as HubSpot and Zoho. I enjoy learning new systems and can quickly adapt to any team’s tech stack. I also assist with basic troubleshooting, system setups, automations, and tech integrations to make operations seamless.

What sets me apart is not just what I do—but how I do it. I’m proactive, highly communicative, and solution-focused. I don’t wait for instructions—I anticipate needs, flag issues, and offer better ways to get things done. Confidentiality, trust, and loyalty are values I carry into every client relationship.

If you need a right-hand partner who brings structure, strategy, and heart into every task, I’m ready to bring my skills to your business and help you grow—with less stress and more focus.