Okafor Anita Chidinma

Hi am Anita Okafor Resourceful and results driven Virtual Assistant with a strong foundation in psychology and a diverse background in customer centric roles across technical support, sales, and remote operations. I bring over two (3) years of hands on experience delivering exceptional customer service, streamlining administrative workflows, and driving business growth through strategic lead generation and effective communication.

Skilled in handling complex tasks such as appointment scheduling, account and calendar management, email marketing, cold and warm calling, and telehealth credentialing, I ensure seamless operations and client satisfaction. My understanding of human behavior, sharpened through the study of psychology, empowers me to engage with clients empathetically and efficiently building rapport, resolving concerns, and anticipating needs.

Proficient with project management tools, CRM systems, Upwork and other remote platforms, I adapt quickly to dynamic environments and prioritize continuous improvement. Whether managing Airbnb itineraries, supporting credentialing processes, or automating workflows, I am committed to delivering organized, proactive, and high quality service in every task.