Ojukwu Ginika Ononuju

GINIKA ONONUJU OJUKWU Project Operations Assistant · Remote Lagos State, Nigeria. PROFESSIONAL SUMMARY Results-driven Project Operations Assistant with 5+ years of cross-functional experience spanning operations management, logistics, and administrative leadership. Currently supporting remote operations within a leading AIdriven Industrial Internet of Things (IIoT) organization, coordinating multi-project workflows, managing resource and capacity planning across team members, and tracking operational budgets using Jira. Proven track record of driving process improvements, optimizing costs, and enabling distributed teams to deliver consistently. Skilled in blending structured project coordination with agile operational thinking to support CORE COMPETENCIES  Project & Operations Coordination  Budget Monitoring & Cost Control  Resource & Capacity Planning Operations  Email and Calendar Management  Administrative Support  Document & Data Management  Sales Support  Google Workspace &Microsoft Office  Vendor Management  Inventory Management  CRM tools(HubSpot, Freshdesk Zendesk, Intercom)        Jira & Agile Workflow System Travel Coordination Customer Relationship Management (CRM) Transportation Management Problem Solving Leadership and Team Management Project management tools( Jira, Trello, Asana, Monday.com) PROFESSIONAL EXPERIENCE Project Operations Assistant (Remote) Elunic Dec 2025 Logistics & Operations Manager | Binomial Concept Limited Oct 2021 – Present - Present  Oversee coordination of multiple concurrent AI initiatives, ensuring structured workflow management and execution tracking using Jira.  Lead resource capacity planning and hour allocation for approximately 45–50 cross-functional team members, optimizing workload balance and delivery consistency.  Monitor operational budgets and cost performance through structured financial tracking systems.  Identify workflow inefficiencies and implement process improvements to enhance operational performance.  Maintain centralized documentation systems and ensure operational data visibility across distributed  Directed end-to-end supply chain and warehouse operations, improving order processing times by 20%.  Reduced overall logistics costs by 18% through strategic vendor negotiations and route optimization.  Managed inventory levels, reducing carrying costs by 15% while maintaining consistent product availability.  Enhanced supplier performance by 12% through structured relationship management and performance tracking. Admin Officer / Personnel Manager | C-Mithee Technical Services Nov 2018 – Oct 2021 Sales Executive | First City Monument Bank (FCMB) Jan 2016 – Oct 2018  Managed full HR operations including recruitment, onboarding, training, and performance evaluations, achieving a 20% increase in employee satisfaction.  Reduced payroll errors by 15% through accurate record management and streamlined documentation systems.  Enforced company policies and compliance frameworks, maintaining a 100% regulatory compliance rate.  Mediated workplace disputes, reducing conflicts by 25% and fostering a productive work environment.  Drove a 30% increase in lead generation through targeted outreach and client prospecting.  Grew new customer acquisition by 20% through effective product presentations and consultative selling.  Improved customer retention by 25% and consistently met or exceeded quarterly sales target EDUCATION Bachelor of Arts (B.A.) — German University of Ibadan, Oyo State, Nigeria 2012 CERTIFICATIONS & PROFESSIONAL DEVELOPMENT  Project Management International Project Management Professionals (IPMP)  CRM & Customer Service Professional Institute of Customer Relationship Management  On-Demand IT & Virtual Assistant Skills Digital Witch Community -