Ojukwu Ginika Ononuju

GINIKA ONONUJU OJUKWU Lagos State, Nigeria.- PROFESSIONAL SUMMARY Highly skilled Executive Virtual Assistant with extensive experience in Administrative support, Logistics management, and Project coordination. Adept at providing high-level support to executives and ensuring the smooth operation of daily business functions. With a proven track record of managing complex schedules, coordinating meetings, handling communications, and overseeing various business processes, I bring value by improving efficiency and optimizing workflow. Proficient in a wide range of software tools, customer relationship management (CRM), and virtual assistance platforms. Committed to supporting organizational growth through meticulous attention to detail and excellent problemsolving skills. SKILLS           Executive Support Project Coordination Email and Calendar Management Administrative Support Document Management Virtual Assistance Sales Support Proficient in Microsoft Office Vendor Management CRM tools(HubSpot, Freshdesk Zendesk, Intercom)           Project Management Data Entry Travel Coordination Communication & Customer Service Customer Relationship Management (CRM) Time Management & Scheduling Problem Solving Negotiation/ Strategic Planning Google Workspace Project management tools(Trello, Asana, Monday.com) WORK HISTORY 10/2021 to Current 10/2020 to 10/2021 Executive Virtual Assistant & Logistics Manager Binomial Concept Limited (Logistics and Haulage)  Provide high-level executive support to senior management by organizing meetings, managing schedules and coordinating travel arrangements.  Assist in the management of communication, including emails, calls and internal/external correspondence.  Oversee logistics operations, ensuring smooth workflow and on-time delivery of services.  Manage and optimize inventory and vendor relationships, ensuring cost-effective procurement and timely deliveries.  Coordinate complex travel itineries and event scheduling, improving efficiency in business operations.  Prepare reports and presentations for internal meetings, ensuring clear and concise information flow. Executive Virtual Assistant & Logistic Manager Zion City Concept Limited (Logistics/ Haulage)  Supported senior executives by managing their calendars, scheduling meetings and preparing necessary documents for key decisions.  Managed Logistical processes, ensuring optimal routing and cost-effective transportation solutions.  Created and maintained system for inventory management and vendor tracking.  Ensured effective communication across departments, assisting in managing cross-functional teams to achieve operational goals. 11/2018 to 10/2020 HR & Administrative Manager C-mithee Technical Services Enterprise  Led Hr functions, overseeing recruitment, onboarding, training and employee evaluations to ensure organizational growth.  Managed complex calendars, scheduled meetings and coordinated communications for leadership teams.  Administered payroll and employee records, reducing errors and ensuring timely processing.  Acted as a key liason between leadership and employees, improving communication and reducing workplace conflicts.  Provided executive-level administrative support, ensuring all HR operations ran smoothly and efficiently. 01/2016 to 10/2018 Sales Executive First City Monument Bank  Managed client relationships, ensuring consistent follow-ups and providing timely solutions.  Supported sales managers with administrative tasks, including reporting, customer enquiries and scheduling.  Assisted with market research and business development strategies. 04/2014 to 12/2015 Sales Executive Brand Life Marketing Service.  Assisted in lead generation and follow-ups, contributing to an increase in customer engagement.  Supported the sales team with administrative tasks, customer data entry and maintaining accurate record..  Collaborated with marketing, customer service, and product development departments to ensure a seamless customer experience, leading to an increase in customer retention. VOLUNTEER EXPERIENCE 04/2025 to Executive Assistant 06/2025 PitchWorld Fast  Wrote and sent out formal letters and communication to clients, partners, and stakeholders.  Coordinated warm and relaunch calls to re-engage leads, increasing response rates by 20%  Managed follow-up emails and calls, ensuring timely responses and maintaining client relations.  Performed lead generation activities, utilizing various platforms to identify and target potential clients.  Updated and maintained client and prospect databases, ensuring accuracy and proper tracking of communications. EDUCATION 2012 Bachelor of Arts: German University Of Ibadan - Oyo State, Nigeria. CERTIFICATIONS  INTERNATIONAL PROJECT MANAGEMENT PROFESSIONALS. (IPMP). - Project Management. - August 2013  THE INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT - Customer Relationship Management - August 2013  THE INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT - Customer Service Professional - August 2013  DIGITAL WITCH COMMUNITY - On-Demand IT and Virtual Assistant Skills - 2024  DIGITAL WITCH COMMUNITY- Cloud Security and DevOps Training - 2025