Ojochegbe Joy Alikali

A committed, hardworking and young creative with a background in Nutrition Sciences and knowledge in information and communications technology (ICT). My learning path, experience, and course of study have given me decent exposure to the technology world and also increased my passion for technology.

I am a highly talented, detail-oriented Virtual Assistant and Customer service support, with a strong knowledge of CRM systems and practices, an experienced user of Microsoft Office tools and Statistical Package for Social Sciences (SPSS), Zendesk, Desk.com, Google Workspace.

I possess good analytical and computing skills, as well as excellent soft skills such as Empathy, persuasive speaking skills, adaptability, clear communication skills and patience, with strengths in administration, data collection and analysis, telemarketing.

Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth.