Ohanyere Chiamaka Olivia

Hi there! ⭕

I'm a dedicated and results-oriented Customer Service Specialist, Versatile Virtual Assistant & Telemarketer with a passion for streamlining business operations. With my two years of experience in customer service I have excelled at building customer loyalty, driving sales, and optimizing lead generation campaigns to reduce churn and maximize profits.

My expertise spans the customer journey, from lead generation to after-sales support.

Lead Generation Pro: I leverage CRM platforms like Salesforce, fresh desk, Intercom, Zendesk, Pipedrive, and HubSpot to improve customer satisfaction, increase sales, boost and manage leads, while tools like Apollo.io help me identify and connect with the ideal clients. I craft personalized email campaigns using Lemlist to enhance engagement and conversions. LinkedIn sales navigator help me to generate leads and I use prospeo to verify the leads I generated.

Tech-Savvy Researcher: I'm skilled at using platforms like Airbnb, Booking.com, Priceline.com, Zillow, and Yelp to manage travel arrangement and gather relevant information and support lead generation efforts.

Project Management Master: I'm adept at utilizing tools like Click up, Asana, Trello, and Monday.com to manage tasks, deadlines, and ensure projects run smoothly and on time.

Virtual Assistant Powerhouse: From data entry and research to scheduling appointments, handling administrative tasks, and managing bookings on various platforms, I seamlessly support day-to-day operations and organizational goals.

My dedication lies in helping businesses thrive through enhanced systems, increased efficiency, and measurable results. Let's connect and discuss how I can empower your organizations success!