Ohadiugha Chiamaka Cynthia

I am a highly organized Medical Virtual Assistant and Customer Service Specialist with expertise in appointment setting, call and chat handling, and administrative support. With experience managing patient and client communications, I streamline workflows, maintain accurate records, and ensure seamless operations. Reliable, detail-oriented, and proactive, I am committed to delivering exceptional support that enhances efficiency and provides excellent customer experiences.

Skills:

• Medical Records & EHR Management
• Appointment Setting & Scheduling
• Call & Chat Customer Support
• Email Handling & Optimization
• Administrative & Data Entry Support
• Calendar & Meeting Coordination
• Workflow Management & Task Prioritization
• Documentation & Reporting
• Google Workspace, Microsoft Office, CRM Systems
• HIPAA Compliance Awareness

If you’re looking for a reliable Medical Virtual Assistant and Customer Service Specialist to streamline your operations, manage communications, and support your team efficiently, feel free to contact me—I’m ready to help you succeed.