Ogwu Gift

Result-driven Customer Service Representative with 95%+ customer satisfaction in handling inquiries, resolving complaints, and customer experience. Skilled in reducing resolution time by 30%, increasing retention rates, and enhancing service efficiency. Adept at CRM tools, ticketing systems, and data management, with a passion to providing seamless support. Seeking to leverage my skills in a fast-paced customer-centric environment to drive organizational success and enhance customer experiences.