A Virtual Assistant and customer service professional with 4 years of experience. Specializes in:
- Virtual Assistance & Admin: Expert in database management, scheduling, and administrative support using tools like Google workspace, Microsoft workspace, Pipedrive, Trello, Asana, clickup, Zoom, and Slack.
- Customer Service: Strong in client relations, communication, and problem-solving, ensuring high customer satisfaction using the CRM Tools like Zendesk, Freshdesk, HubSpot, Teams and Intercom .
- Sales & Marketing: Skilled in sales support, lead generation, and using email marketing tools (BirdSend, Mailchimp).
- Business Growth: Adept at business development, relationship building, and leadership.
- Technical Proficiency: Proficient in digital tools and report writing, with certifications in customer support and time management.