A competent freelancer who is committed to service. I am proactive and vibrant prepared to take up challenges. I am the exact person to provide you with the excellent service you desire with a quick turnaround time. I have a bachelor's degree in Statistics and Computer Science and a Diploma in computer engineering with 4 years of working experience as a Customer Support Rep, I am conversant with the latest dropshipping tools (Gmail, Outlook, Zendesk, Shopify, and Freshdesk) I am ready to work with you more than 40 hours per week.
Top Skills: • Respond to customers via email, live chat, and phone. • Respond to customers requests via Zendesk, Gmail, outlook in perfect English
• Calendar Management
• I can relate with customers logically analyze their problems, and provide them with lasting solutions
• I can manage huge amounts of incoming phone calls
• I can generate sales leads
• I can Identify and assess customers’ needs to achieve satisfaction
• I can build sustainable relationships and trust with customer accounts through open and interactive communication
• Provision of accurate, valid and complete information by using the right CRM tools You can contact me and let me know what your job requirements are.
The Meeting and surpassing your expectations is my absolute priority.