Ogemdi Iheduru

INFO LOCATION 14, Dfrri road, Off Abuloma, Port-Harcourt, Rivers State,Nigeria PHONE NUMBERS (- EMAIL- SEX Male TECHNICAL SKILLS • • • • • • • • • • • • • Concentration Skills Operations Management Calendaring Interpersonal Skill Qualitative Research Sales Forecasting Cost Minimization Microsoft Office Suite Risk Management Procurement Photoshop and Figma Inventory Management Team leadership HOBBIES • • • • Singing Watching Football Meeting new people Dancing IHEDURU OGEMDI PAUL PROFILE Paul is a creative young man with strong passion for agile delivery and optimal productivity. He is passionate about Control room operations, IT Management, Finance, Leadership, and administration and currently have experience in control room operations, Retail Store Management, Product design, Brand Content Design, Client relations, social media management and Digital Marketing. Adapt at completing projects within budget and in a timely manner. He is a result-oriented goal getter with aspirations to lead a multi-million-dollar business in the nearest future. EXPERIENCE HYPERCITY RETAIL LIMITED PH, Rivers State a. IT Support Specialist– Full time Apr 2024 – present Responsible for coordinating and setting up and managing of all IT related assets and inventory at HyperCity Retail Store location at Slaughter, and managing the SCM ERP system. 1. Successfully managed the management’s information system (Dynamics 365 Enterprise Resource Planning Software). 2. Implemented a swift way of recording the various stores assets and Inventory for IT audit purpose 3. Provided comprehensive technical support and troubleshooting for hardware and software issues across the organization. 4. Maintained and optimized network infrastructure to ensure secure and reliable connectivity for all employees. 5. Coordinated with external vendors for the procurement, installation, and maintenance of IT equipment and software. EMEL CORPORATE SOLUTIONS Eastern bypass, Rivers State b. IT Support / Control Room Operator – Full time July 2023 – Mar 2024 1. Provide technical support to employees, troubleshooting hardware and software issues, network connectivity, and resolving technical problems via remote assistance and inperson. 2. Assist in the installation and configuration of operating systems, software applications, and hardware components. 3. Successfully managed emergency situations by implementing established protocols, resulting in a 30% reduction in incident response times. 4. Managed the maintenance of the Led display screens ensuring that they were all in perfect working condition. 5. Performed regular overnight CCTV playback to review previous night’s activities, enabling proactive measures and timely responses to any incidents. SKY MALL (Retail Store) Epe, Lagos State a. Asst. Store Manager / IT Support – Full time April 2022 – May 2023 Responsible for assisting the store manager in organizing all store operations and allocate responsibilities to personnel and also supervise and guide staff towards, maximum performance, and also monitor and maintain the company systems to ensure optimum performance. 1. Successfully monitored stock levels and purchases, ensuring that they stay within budget 2. Increased sales of FMCG products by 45% by lecturing the CSA’s and merchandizers on how to increase their product sales thereby increasing the store revenue. 3. Successfully install and configure software and also solve technical issues as they arise. 4. Successfully followed market trends and introduced new ideas such as ‘Happy Hour’ to increase sales and meet set targets. 5. Successfully resolved IT Support request from employees and also answering employee questions regarding computer systems. EDUCATION Federal University of Petroleum Resources B.Sc. (Hons.), Geophysics- Effurun, Delta State Nigeria New Breed Lilies College Ikotun, Lagos State. Nigeria West African Secondary School Certificate Examination (W.A.S.S.C.E) - CERTIFICATIONS AND TRAINING Mckinsey and CO. Jobberman SideHustle Bootcamp Ustacky Micro-degree Forward Program Soft Skills Training Data Analytics Full-Stack Python Dev. Linkedin Learning Delivering & Authentic Elevator Speech Operations & Wellsite Geology Seismic Data Acquisition & Data Processing NAPE/UAP NAPE/PTI REFERENCES: Available on request - -