🔹 About Me
Resourceful Virtual Assistant and Customer Support Specialist with a passion for helping
businesses stay organized, efficient, and customer-focused. Skilled at handling
administrative tasks, managing emails, scheduling, and providing excellent client support
that builds trust and long-term relationships. Known for being reliable, detail-oriented, and a
proactive problem-solver who ensures smooth operations.
🔹 Key Skills
✅ Virtual Assistance & Administrative Support​
✅ Email & Calendar Management​
✅ Customer Support & Relationship Management​
✅ Appointment Setting & Task Coordination​
✅ CRM Tools (HubSpot, Salesforce, Zoho)​
✅ Data Entry & Documentation​
✅ Communication & Problem-Solving​
âś… Travel & Meeting Arrangements
🔹 Professional Experience
Virtual Assistant | Freelance​
Remote | 2024
●​ Supported business owners and entrepreneurs with day-to-day administrative tasks.​
●​ Handled inbox management, responded to client inquiries, and scheduled meetings.​
●​ Assisted with lead generation and follow-ups, improving client engagement.​
●​ Maintained accurate records and managed project updates with tools like Trello &
Asana.​
Customer Support Representative Somuna hotel and suite​
Onsite: still working .Delivered high-quality support by resolving customer inquiries via
email, chat, and calls.​
●​ Managed customer accounts, processed requests, and ensured timely issue
resolution.​
●​ Helped improve customer satisfaction through clear communication and active
problem-solving.​
🔹 Education
🎓 Bachelor’s Degree (or Diploma/Certification) – [Your Field/School]​
🎓 Relevant Training: Customer Service, Virtual Assistance Tools, Communication Skills
🔹 Why Work With Me?
I bring a client-focused approach, ensuring that tasks are not just completed but delivered
with accuracy and care. My goal is to make your business run more smoothly by taking care
of the details—so you can focus on growth and strategy.
👉 Open to Remote Virtual Assistant, Customer Support, and Administrative Support
roles.