Ogechukwu Nwobodo

I have hands-on experience providing virtual assistance and customer support, helping businesses and clients manage daily tasks efficiently while ensuring smooth communication and excellent service delivery. My role has involved handling administrative tasks, resolving issues promptly, and maintaining professional customer interactions.

• Virtual Assistance: Calendar management, appointment scheduling, task organization, data entry, and file/document management.
• Email Management: Organizing inboxes, filtering important messages, drafting professional responses, and maintaining timely communication with clients and customers.
• Troubleshooting: Identifying issues, providing quick solutions, and escalating problems when necessary to ensure minimal disruption.
• Customer Support: Responding to inquiries via email, chat, and calls with empathy, professionalism, and efficiency.
• Strong Communication: Clear verbal and written communication, active listening, and maintaining a professional tone in all interactions.
• Technical Proficiency: Skilled with productivity tools (Google Workspace, MS Office), CRM systems, and support ticketing platforms.

• Highly organized and detail-oriented.
• Problem solver with the ability to handle multiple tasks at once.
• Strong interpersonal skills to build positive client and customer relationships.
• Dependable, adaptable, and proactive in supporting business operations.