Ofure Iboaya

With over 3 years of diverse experience spanning customer experience management, financial services, and education, I've developed a passion for optimizing client interactions and driving customer satisfaction.

In my current role at ITEX Integrated Service, I've successfully improved customer relationships and satisfaction for 80% of our client base; led and mentored customer experience representatives, enhanced team performance; and analyzed customer interaction data to identify key trends and opportunities for improvement.

Before this, I honed my financial acumen as a Daily Collection Officer at Victek Integrated Company, where I managed client funds, conducted data entry, and played a crucial role in client acquisition and retention.

I'm passionate about leveraging data-driven insights to enhance customer experiences and drive business growth. I aim to continue developing my skills in an organization that values innovation, hard work, and a customer-first approach.

I'm always open to connecting with like-minded professionals and exploring new opportunities in the customer experience, financial services, and emerging tech sectors.