Ofego Precious Amagada

OFEGO PRECIOUS AMAGADA Nigeria | - |-| Portfolio | LinkedIn Profile VIRTUAL ASSISTANT | ADMINISTRATIVE SUPPORT | CUSTOMER SERVICE Organizational Excellence • Administrative Support • Communication Proficiency • Market Research KEY SKILLS Email & Phone Management Schedule & Travel Management Customer Service Market Research & Reporting MS Office & Google Workspace Proficiency Communication Tools Data Entry & Reporting Time Management & Organization PROFESSIONAL EXPERIENCE Virtual Assistant (Program Assistant) | Sparkles EduConsult | October 2024 – Present Coordinated 5+ webinars monthly, ensuring smooth scheduling and efficient communication. Managed email correspondence, significantly improving response time and engagement by 50%. Streamlined travel and accommodation arrangements for events, contributing to a 30% improvement in coordination efficiency. Virtual Assistant / Social Media Manager | Premium Fx Academy | June 2024 – November 2024 Coordinated schedules for meetings and events, improving time management efficiency. Conducted market research to generate reports that informed strategic decisions. Managed email communications, ensuring prompt responses and high customer satisfaction. Executive Virtual Assistant | Zoney Enterprise | June 2022 – August 2023 Provided comprehensive administrative support, including organizing meetings and travel arrangements. Managed and optimized email systems, enhancing client communications and reducing response time by 70%. Supported executives with administrative queries, ensuring seamless operations and client satisfaction. Facility Manager / Executive Assistant | Kairos Hof Consultant Limited | March 2020 – May 2024 Managed schedules and meetings, organizing travel and accommodations for executives. Handled customer service, addressing inquiries, and assisting with administrative tasks. Provided key insights through market research and managed client records effectively. Data Analyst Intern | Only Quality Data | June 2024 – September 2024 Conducted market research and analyzed data to improve project timelines and delivery. Managed data entry with 100% accuracy and provided actionable insights to support clients’ needs. EDUCATION & CERTIFICATIONS Virtual Assistant Certification | ALX Data Analysis & Cybersecurity Awareness | Cybersafe Foundation B.Sc. Plant Biology and Biotechnology | University of Benin, Nigeria TECHNICAL SKILLS MS Office Suite (Excel, Word, PowerPoint) Google Workspace (Docs, Sheets, Calendar) CRM Tools (ServiceM8, Zoho, HubSpot) Communication Tools (Skype, Slack, Zoom) Social Media Platforms (Instagram, LinkedIn, Facebook) Basic Video Editing for Content Creation