I am confident that I can bring value to your team. I have a strong background in the retail as well as the logistics and the banking industry, and my abilities in communication with clients using recent technologies over the years. Additionally, I have huge interest in computer related jobs and therefore i have gathered skills that are helpful for the growth of any organization i work with. I consider myself a fast thinker and learner and have the ability to adapt to technology changes in any environment and learn to use new softwares as fast as possible.
In my previous roles, I have gained extensive experience in managing customer inquiries, resolving complaints, and delivering a positive customer experience. I am proficient in using various communication channels such as phone, email, chat, and social media to respond to customer inquiries promptly and efficiently. Additionally, I have been trained in using customer service software and CRM systems, which enables me to document customer interactions accurately and efficiently.