Odunayo Osekita

Odunayo Osekita

$10/hr
Adept Customer/ Sales Representative with extensive Tech support background
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
Odunayo Olukayode Osekita Information Security Analyst- - https://www.linkedin.com/in/odunayo-osekita- Uyo, Akwa Ibom, Nigeria aoshea18 live:aoshea18 PROFESSIONAL SUMMARY An adept IT professional transitioning into cybersecurity with a natural aptitude for security, backed by the recent completion of the Google Cybersecurity Specialization Certification. Strong analytical skills, attention to detail, out-of-the box thinking, and profound understanding of security frameworks like NIST (CSF) equip me to identify and mitigate threats effectively. Eager to apply my quick learning ability, team leadership, and comprehensive security knowledge, I am seeking entry-level roles as a Security Operations Centre Analyst, Cybersecurity/Security Analyst, or Information Security Analyst. EDUCATION BSC. HUMAN PHYSIOLOGY University of Port-Harcourt, Nigeria , Port-Harcourt, Nigeria | Graduated in 2007 EXPERIENCE IT SUPPORT SPECIALIST Jun 2016 - present | Aquascor International Investments Company Limited , Abuja, Federal Capital Territory Key Responsibilities: Diagnosing and resolving hardware and software issues. Installing and configuring computer systems and applications. Assisting end-users with technical problems and providing guidance. Conducting system upgrades and routine maintenance tasks. Collaborating with IT teams to implement and support IT solutions. Responding promptly to IT support tickets inquiries. Implementing security measures to safeguard IT infrastructure. Key Achievements: Successfully reduced system downtime by implementing proactive maintenance strategies. Implemented a streamlined ticketing system, improving response time and issue resolution. Conducted effective training sessions to enhance end-users' IT literacy. Played a key role in the successful migration to a new IT infrastructure. Implemented security protocols, reducing the risk of data breaches. Achieved high user satisfaction ratings through responsive and effective support. Received commendations for outstanding problem-solving and communication skills. SOCIAL MEDIA MANAGER Apr 2019 - May 2021 | Better Tomorrow Productions , Uyo, Akwa-Ibom Nigeria Key Responsibilities: Spearheaded audience engagement and content creation Oversaw social media calendars, scheduled posts, and managed multiple accounts. Continuously monitored channels and analyzed performance metrics. Key Achievements: Utilized analytics to refine marketing strategies, leading to a 25% higher conversion rate from social media advertisements and a reduction in cost-per-click by 30%. Enhanced engagement rates by 75% through the implementation of interactive content, such as polls, live Q&As, and user-generated content campaigns. OPERATIONS MANAGER May 2023 - Jan 2024 | O4M logistics and Freight Services Limited , Uyo, Akwa-Ibom Nigeria Key Responsibilities: Coordinating administrative staff and daily operations for seamless execution of all administrative tasks through precise schedule management, staff training, and record handling. Enforcing and implementing company policies to uphold operational excellence. Key Achievements: Efficiently trained a significant number of new staff, resulting in enhanced team performance and productivity. Actively implemented a new tracking system, reducing administrative and operational errors by 80%. Spearheaded the development of a comprehensive record-keeping system, improving information retrieval times and ensuring data accuracy. SALES REPRESENTATIVE (INBOUND AND OUTBOUND CALLS) Dec 2023 - Mar 2024 | Affordable Rent to Own KEY RESPONSIBILITIES Making Outbound Calls Handling Inbound Calls Scheduling Call backs and appointments Effective and Efficient use of Convoso to manage Leads. KEY ACHIEVEMENTS Met and exceeded sales targets increasing sales revenue and contributing to the company's bottom line. Converting leads into active customers through persuasive communication and relationshipbuilding. Collaborated efficiently with a team of over 70 to generate and pursue sales leads. Leveraged tools such as CRM systems, sales automation software, and analytics to streamline processes, improve efficiency, and enhance sales performance. PROJECTS BOTIUM TOYS INTERNAL SECURITY AUDIT https://github.com/Aoshea18/Botium-Toys-internal-security-audit CREATING AN ALGORITHM USING PYTHON PROGRAMMING https://github.com/Aoshea18/creating-an-algorithm CERTIFICATIONS GOOGLE CYBERSECURITY https://coursera.org/verify/professional-cert/XX7TWTXJDWWJ Those who earn the Google Cybersecurity Certificate have completed eight courses, developed by Google, that include hands-on, practicebased assessments and are designed to prepare them for entry-level roles in cybersecurity. They are competent in beginner-level Python, Linux, SQL, Security Information and Event Management (SIEM) tools, and Intrusion Detection Systems (IDS). They know how to identify common cybersecurity risks, threats, and vulnerabilities, as well as the techniques to mitigate AWS CLOUD TECHNICAL ESSENTIALS https://coursera.org/verify/KX3QRU96PTZE SKILLS SECURITY INFORMATION AND EVENT MANAGEMENT (SIEM) SECURITY FRAMEWORKS AND CONTROLS STRUCTURED QUERY LANGUAGE (SQL) SECURITY HARDENING PYTHON PROGRAMMING LANGUAGE TEAMWORK/ABILITY TO WORK COLLABORATIVELY. EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS INNOVATIVE AND CREATIVE THINKING FLEXIBILITY AND ADAPTABILITY SECURITY INCIDENT DETECTION AND RESPONSE MICROSOFT OFFICE PROFICIENCY INITIATIVE LEADERSHIP GENERAL PC KNOWLEDGE VULNERABILITY ASSESSMENT AND MANAGEMENT NETWORK SECURITY DETAIL ORIENTED CLOUD SECURITY SECURITY AWARENESS AND MINDSET
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