Odunayo Omobolanle Ogundipe

With 4+ years at El-Lab Medical Diagnostic and Research Center, I've excelled in healthcare customer service, optimizing front desk operations to reduce waiting times by 10% and billing errors by 10%. Fluent in English, Yoruba, and Hausa, I maintain a 90%+ patient satisfaction rate. At Prestige Events and Gymnasium Center, I ensured seamless member experiences.

Certified in Salesforce administration and customer service, I excel in conflict resolution and process streamlining. As a trainer and mentor, I equip teams with effective customer service techniques. My mass communication background enhances my communication and media skills.

Let's connect for Salesforce administration and customer service roles. Together, we'll optimize your business's customer service and Salesforce solutions.