Odrazil Christian Rivero Lizardo

Hi, I'm Odrazil Christian Lizardo, I’m a highly motivated and customer-focused professional with a solid background in customer service, technical support, and sales. I’ve worked with companies such as AT&T, Caesars Entertainment, and Take 5 Carwash Group, where I gained valuable experience in handling customer concerns, resolving technical issues, and providing excellent support through phone, email, and chat. With over 3 years of experience in customer-facing roles, I’ve developed strong communication and problem-solving skills that allow me to efficiently assist customers while maintaining a positive and friendly attitude.

What drives me in this field is the opportunity to make people’s lives easier. Whether it’s helping them understand a product, resolving a complaint, or guiding them through a process, I find fulfillment in delivering solutions and creating a positive experience. I understand that every interaction shapes how a customer feels about a brand, and I take that responsibility seriously.

In addition to my experience, I’m highly adaptable and tech-savvy. I’m comfortable navigating CRMs, ticketing systems, and a variety of communication tools. I’m also a quick learner—able to grasp new systems, policies, and procedures efficiently, which I believe is crucial in a fast-paced environment like HUbstuff.

I consider myself a team player who thrives in a collaborative environment, but I’m also confident in working independently and taking initiative. I handle pressure well, especially during peak hours or when dealing with challenging situations. I believe empathy, patience, and active listening are at the heart of great customer service, and I apply these values to every interaction.

Outside of work, I’m passionate about continuous learning and growth. I enjoy reading about customer experience trends and improving my communication skills. I also love connecting with people from different backgrounds, which helps me stay open-minded and adaptable—qualities that are valuable when dealing with diverse customers.

I’m excited about the opportunity to contribute to HUbstuff’s customer service team. I admire how your company prioritizes innovation and customer satisfaction, and I’d be honored to bring my dedication, experience, and energy to your growing team.