Odochi Pearl Iwuagwu

I am a detail-oriented and highly resourceful Virtual Assistant with a proven track record of supporting entrepreneurs, executives, and business owners in streamlining operations, improving productivity, and driving growth. My expertise spans administrative management, lead generation, short-term rental support, and healthcare-related virtual assistance, giving me a versatile skill set that adapts to diverse industries.

I bring multidisciplinary training across Health & Social Care, Dementia and Geriatric Care, Palliative Support, Mental Health, Occupational Health, Safeguarding, Infection Control, Medication Handling Regulations, ADLs, CPR/BLS, and Community Health. This foundation equips me with a deep understanding of patient needs, safety protocols, and high-quality care delivery.

I am skilled in EMR/EHR systems (Epic, eClinicalWorks), CRM platforms, Microsoft Teams, and essential productivity tools. My experience includes scheduling, clinical documentation support, patient communication, insurance verification, and maintaining strict HIPAA-compliant data handling.

With a blend of clinical awareness, compassionate communication, and precise administrative execution, I support healthcare teams in hospitals, clinics, home-care settings, and telehealth environments—ensuring smooth operations and exceptional patient experiences.

My core skill set includes:

Administrative & Executive Support – Calendar management, inbox organization, data entry, research, and document preparation with speed and accuracy.

Healthcare Virtual Assistance – Patient scheduling, medical data management, HIPAA-conscious record handling, and supporting healthcare workflows remotely.

Lead Generation & CRM Management – Identifying and engaging qualified leads, maintaining accurate databases, and optimizing conversion opportunities.

Short-Term Rental & Airbnb Support – Guest communication, booking coordination, property listing optimization, and ensuring smooth guest experiences.

Customer Service & Communication – Professional, friendly, and solution-focused handling of emails, calls, and messages to uphold excellent client relationships.

I am proficient with Google Workspace, Microsoft Office Suite, Trello, Asana, Slack, HubSpot, Pipedrive, and various healthcare scheduling tools. I thrive in fast-paced environments, anticipate needs before they arise, and adapt quickly to changing priorities.

Beyond technical expertise, I pride myself on professionalism, confidentiality, and a commitment to excellence. My clients trust me to integrate seamlessly into their operations, uphold their brand standards, and deliver work that consistently exceeds expectations.

If you’re seeking a Virtual Assistant who combines organizational precision, healthcare knowledge, and a drive to support business growth, I am confident that I can help you save time, boost efficiency, and achieve your goals.