Odocha Ijeoma

Overwhelmed by emails, missed appointments, or repetitive admin tasks? You don’t need to do it all—you need a dependable Virtual Assistant who brings clarity, structure, and consistency to your operations.

I’m Ijeoma, a Customer Service & Executive Virtual Assistant with 4+ years of experience supporting entrepreneurs, mental health practitioners, dental offices, coaches, and small businesses. I specialize in virtual assistance, executive support, administrative tasks, CRM software, email communication, and business process automation—helping you reclaim your time and improve customer satisfaction.

I combine a strong foundation in Google Workspace, Microsoft Office, calendar management, data entry, file management, and project coordination with tech-savvy tools like Zapier and Airtable to automate and streamline your day-to-day tasks.

What I Deliver:

1. Fast, friendly email support and chat response (reduced response times by 40%)
2. Scheduling and calendar management (conflict resolution within 1 hour)
3. Reliable administrative support and file management
4. CRM software setup, updates, and customer tracking
5. Data entry, clean formatting, and spreadsheet organization
6. Automated workflows with Monday.com, Zapier, and Airtable
7. Clear communications that enhance client experience and retention

Core Services I offer:

🔹Customer Support & Communication - Email and chat support (Freshdesk, Zendesk), Customer inquiries, ticketing, and follow-ups, Personalized, clear communication that keeps clients happy.

🔹 Executive & Administrative Support - Inbox and calendar management, Personal administration and travel planning, Document creation, file organization & digital filing systems.

🔹Virtual Assistance & Data Handling - Data entry in Excel, Google Sheets & Airtable, Google Workspace, File Management, formatting, and version control

🔹Project Coordination & Task Management - Task tracking using Trello, Asana, Notion, ClickUp, Internal team communication & meeting scheduling, Reminders, to-do lists & Project Management assistance.

🔹Business Process Automation - Automate repetitive admin with Monday.com, Zapier, Make.com & Airtable. Integrate tools, and reduce manual tasks, CRM setup, and optimization (HubSpot, Zoho, Airtable)

Why Clients Choose Me:

✅Expert in executive support and customer communication

✅Strong attention to detail and deadline-focused

✅Tech-savvy and a fast learner with a proactive mindset

✅Excellent with tools like Google Workspace, Slack, Calendly, and more

✅Delivers smooth, reliable support systems that save you time

⭐⭐⭐⭐⭐Client Testimonial

"Ijeoma has been great to work with. Out of 50 applicants, she stood out. She helped with two major projects and was the only one we retained long-term."

⭐⭐⭐⭐⭐"I highly recommend Ijeoma. She does great work. Reliable and efficient. She has helped me in the past, helped in this project, and plans to rehire in the future. Thank you, Ijeoma!"

Looking to simplify your operations, boost client satisfaction, and free up your time.

Click "Hire Now” to get proactive support that moves your business forward.

Ijeoma

Your Remote Customer Support & Executive Assistant Pro