My expertise spans the entirety of the Accounts Receivable process, encapsulating the following pivotal facets:
1. Customer Master Data Management:
- Centralize customer information maintenance.
- Standardize customer information collection processes.
- Enhance communication and issue resolution for tax, collections, refunds, etc.
2. Credit Review and Approval:
- Assess customer creditworthiness.
- Determine payment terms and credit limits.
- Analyze financials and risks using DnB scores.
3. Invoicing and Billing:
- Generate precise invoices tied to orders/services.
- Include crucial references (PO numbers, terms) for prompt payments.
- Deliver invoices via email, EDI, or customer portals.
4. Cash Application:
- Swiftly apply cash within 72 hours of payment receipt.
- Ensure accurate aging for proper account reconciliation.
- Apply according to remittance advice line by line for consistency.
5. Deduction Management:
- Identify and comprehend customer deductions.
- Validate claims with supporting documentation.
- Develop dispute processes for shortages, pricing, returns, etc.
6. Collections:
- Reconcile customer AP ledger with sub-ledger.
- Establish customer-tier-specific dunning cycles.
- Supply necessary documentation to verify invoice validity.
I have experience working with various ERP systems such as SAP, Netsuite, Oracle, Dynamics GP.