Ochoche Alechenu

Ochoche Alechenu

$10/hr
Virtual Assistant | Administrative support & Customer Service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
OCHOCHE ALECHENU PROFILE SUMMARY Detail-oriented Administrative Officer with 3 years of experience driving organizational efficiency and supporting senior executives. Expert in complex calendar and scheduling management, global travel coordination, and high-volume email management. Proven track record in accurate data entry and providing exceptional customer support to internal and external stakeholders. Adept at project management support and streamlining daily operations using Microsoft Office Suite and Google Workspace. WORKING EXPERIENCE ADMINISTRATIVE OFFICER Dona Famous Global Integrated Ltd, Kaduna, Jul. 2022 - Jul. 2025 ●​ Minister and maintain daily front office operations, including greeting clients, responding to phone calls, Email, and performing billing tasks with 100% accuracy. ●​ Coordinating and managing office operations to ensure efficiency and productivity ●​ Developing and implementing administrative standards, policies, and procedures ●​ Developed and implemented a well-organized filing system and introduced effective techniques, which increased productivity by 45% ●​ Streamlined administrative processes, resulting in improved efficiency and cost savings ●​ Implemented a new shared scheduling system that reduced appointment overlap and booking errors by 45%. ●​ Maintained and updated internal databases with 100% accuracy, processing over 90-130 data entries per week. NYSC PPA - ECONOMICS AND COMMERCE TEACHER Government Day Secondary School, Biri Fulani, Mar. 2021 – Mar. 2022 ●​ Manage up to 50 students at a time to ensure appropriate behaviour ●​ Motivated students to maximize academic performance ●​ Collaborated with colleagues by participating in team meetings, sharing ideas, and documenting progress toward reaching those goals ●​ Guided and monitored against examination malpractice ●​ Supervised weekly attendance of class students to avoid deliberate absenteeism RECEPTIONIST Famous Guest Inn, Kaduna, Jan. 2020 – Feb. 2021 ●​ Greet all guests and assist them with check-in and check-out ●​ Respond to all guest questions and requests ●​ Manage guest bookings and reservations ●​ Answer and forward phone calls ●​ Maintain a positive attitude and friendly demeanour ●​ Keep a tidy and orderly workspace EDUCATIONAL BACKGROUND WITH DATE AND QUALIFICATION ●​ Federal Polytechnic Kaura Namoda, Zamfara State​- ●​ Higher National Diploma HND (Business Admin) ●​ Federal Polytechnic Kaura Namoda, Zamfara State​ ●​ National Diploma ND (Business Admin) - ●​ Adieze Brains Secondary School, Ungwan-Pama, Kaduna,- ●​ West African Examination Council (WAEC) PERSONAL SKILLS ●​ Excellent organizational and time management skills ●​ Customer Service skills ●​ Effective communication and interpersonal skills. ●​ Problem-solving and decision-making abilities. ●​ Ability to learn fast and manage information ●​ Proficient in Microsoft Office Suite, Google Workspace ●​ Email Management ●​ Calendar Management ●​ Data Entry ●​ Scheduling Management ●​ Project management ●​ Customer Support
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