Obiekwe Maryann

I am a dedicated and results driven Customer Support and Appointment Setting Specialist with a strong background in remote work, client communication, and time management. With hands on experience supporting companies in diverse industries, I’ve built a reputation for delivering top-tier customer service and efficiently managing appointments and follow ups.

In my role as a Customer Support Representative, I have handled inquiries, complaints, and technical support requests with professionalism and empathy. I’m skilled in using CRM tools such as HubSpot, Zoho, and Freshdesk to track customer interactions, manage tickets, and ensure timely resolution of issues. My approach prioritizes customer satisfaction while maintaining brand integrity and clear communication.

As an Appointment Setter, I’ve worked closely with sales teams and business owners to book high quality meetings, qualify leads, and manage schedules using tools like Calendly and Google Calendar. I’m comfortable cold calling, nurturing leads through email or phone, and handling objections while staying calm and persuasive. I always strive to build strong rapport with prospects and clients, creating a positive first impression that helps increase conversion rates and engagement.

One of my strengths lies in my ability to work across time zones and adapt to different client needs. I’m flexible, dependable, and able to work independently or as part of a team. My experience includes working with fast-paced startups as well as structured corporate environments, giving me the adaptability to thrive in various settings.

I’m also tech-savvy and detail oriented, with a strong command of remote collaboration tools such as Zoom, Slack, and Trello. My communication skills both written and verbal help me to connect with customers effectively and represent the company with confidence and clarity.

Beyond technical skills, I take pride in being organized, reliable, and genuinely passionate about helping people. I enjoy roles that allow me to build connections, solve problems, and contribute to the smooth operation of customer facing processes.

Whether it’s resolving a client issue or booking a strategic sales call, I bring a positive attitude, strong work ethic, and commitment to excellence to everything I do. I’m always eager to learn, grow, and make a meaningful impact in every role I take on.