Obichukwu Nzube Jane

Obichukwu Nzube Jane

$5/hr
CUSTOMER SUPPORT
Reply rate:
57.89%
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Abuja, Nigeria
Experience:
5 years
About

I am an experienced freelancer with a diverse skill set in customer support, administrative assistance, data entry, and telemarketing. With a strong background in managing customer inquiries, resolving issues efficiently, and maintaining high levels of customer satisfaction, I excel in providing top-notch support.

 My administrative skills ensure smooth operations, including scheduling, email management, and document organization. In data entry, I am meticulous and accurate, ensuring data integrity and reliability. 

My telemarketing experience has honed my communication and sales skills, enabling me to effectively engage with potential clients and drive conversions.

** Key Strengths and Skills:**

Customer Support: Exceptional problem-solving abilities and a customer-first approach. Administrative Assistance: Efficient in managing schedules, emails, and documentation. 

Data Entry: High accuracy and attention to detail.

 Telemarketing: Strong communication skills with a proven track record in sales.

 Notable Accomplishments: Successfully managed a high volume of customer inquiries, maintaining a 95% satisfaction rate. 

Streamlined administrative processes, reducing turnaround time by 20%.

 Completed a major data entry project with 100% accuracy. 

Exceeded telemarketing sales targets by 15% consistently over six months.

 Certified Customer Support Professional (CCSP) I am dedicated to delivering high-quality work and am committed to continuous improvement and excellence in every project I undertake.

Languages
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