I am an experienced freelancer with a diverse skill set in customer support, administrative assistance, data entry, and telemarketing. With a strong background in managing customer inquiries, resolving issues efficiently, and maintaining high levels of customer satisfaction, I excel in providing top-notch support.
My administrative skills ensure smooth operations, including scheduling, email management, and document organization. In data entry, I am meticulous and accurate, ensuring data integrity and reliability.
My telemarketing experience has honed my communication and sales skills, enabling me to effectively engage with potential clients and drive conversions.
** Key Strengths and Skills:**
Customer Support: Exceptional problem-solving abilities and a customer-first approach. Administrative Assistance: Efficient in managing schedules, emails, and documentation.
Data Entry: High accuracy and attention to detail.
Telemarketing: Strong communication skills with a proven track record in sales.
Notable Accomplishments: Successfully managed a high volume of customer inquiries, maintaining a 95% satisfaction rate.
Streamlined administrative processes, reducing turnaround time by 20%.
Completed a major data entry project with 100% accuracy.
Exceeded telemarketing sales targets by 15% consistently over six months.
Certified Customer Support Professional (CCSP) I am dedicated to delivering high-quality work and am committed to continuous improvement and excellence in every project I undertake.