Obianuju Florence

Detail-oriented Virtual Assistant and Customer Service Specialist with a proven track record of providing top-tier administrative support and enhancing customer experiences. Skilled in managing schedules, handling correspondence, and streamlining operations for busy professionals. Adept at using CRM software like HubSpot, Zendesk, and Freshdesk to improve customer engagement and retention. Proficient in internal communication tools and project management platforms such as Trello and Asana, ensuring seamless collaboration and workflow optimization. Known for problem-solving, adaptability, and a customer-centric approach to delivering exceptional service.