**My name is Baron Obiaeli, I have over five years of experience in customer service, having worked with Citizens Disability, USA and Specialty Life Insurance, Canada helping clients resolve issues and providing thoughtful solutions. i consider myself a flexible solution finder, and that’s because I began my journey as a curious cat, working as a news reporter, crafting experiences and learning better ways to understand people. Through field reporting, live interviews, and audience engagement, I was able to develop the ability to listen actively, respond empathetically, and communicate clearly, skills that are essential in delivering excellent customer and sales service. I would be bringing my journalistic curiosity and precision with a service-driven mindset to your team. Thereby contributing to achieving results, and growing in a role where I can make a meaningful impact. **