Obeine Digitemie

I am a dedicated and results-driven customer service and sales professional with over four years of experience supporting international clients and managing affiliate and community relationships. My background spans multiple industries, including IT, fintech, iGaming, and online services, where I have consistently delivered high-quality service and performance.

Throughout my career, I have built a reputation for maintaining a customer-first approach and effectively balancing empathy with problem-solving. At LLC SMT, I provided multilingual technical support to global clients, managed CRM records, and promoted digital services that enhanced customer satisfaction and company revenue. My role required adaptability, communication precision, and the ability to handle high-pressure scenarios while maintaining professionalism. At Linebet and Paripesa, I expanded my skills into affiliate management, recruiting and training partners across Africa to drive brand visibility and user growth. I successfully optimized campaigns, developed regional marketing strategies, and built lasting partnerships by combining analytical insight with personal connection.

My earlier roles at Maid in Chelsea and Farmsby strengthened my customer care and communication expertise, leading to measurable improvements in retention and customer satisfaction. Over time, I have also developed community management and moderation skills, engaging audiences on Telegram, Discord, and Twitter, executing campaigns, and collecting feedback that guided product development.

I hold a Bachelor’s degree in Management and Logistics from Ecole Superieure de Gestion et du Technologie (Benin Republic) and professional certifications in Customer Retention, Active Listening, and Call Center Service. I am passionate about building trust with clients, driving team success, and contributing to companies that value innovation and authentic communication.

My goal is to continue growing within customer-focused or sales-oriented roles where I can apply my interpersonal, analytical, and leadership abilities to strengthen brand reputation and deliver measurable results.