Obazeh Josephine Ngozi

I bring a strong background in customer care, data entry, and administrative support, with a proven track record of delivering high-quality service in fast-paced environments.

With several years of experience handling customer interactions both in-person and via digital channels, I’ve developed strong communication and problem-solving skills. I’m adept at resolving inquiries efficiently, managing complaints with empathy, and ensuring customer satisfaction through personalized service and follow-up.

I have excellent attention to detail and speed in handling large volumes of data entry work. My experience includes maintaining accurate records, updating databases, and ensuring data integrity using tools like Microsoft Excel, Google Sheets, and CRM platforms. I’m comfortable with alphanumeric data, confidential information, and time-sensitive tasks.

I’ve supported executive-level staff with a wide range of tasks including scheduling, email management, document preparation, and meeting coordination. My organizational skills help ensure smooth daily operations, while my ability to prioritize tasks ensures deadlines are consistently met. I’m proficient in Microsoft Office Suite, Google Workspace, and have experience with tools like Zoom. My Strength re as follows;

Excellent written and verbal communication High accuracy and efficiency in data handling Time management and multitasking abilities Professionalism and discretion in handling sensitive information

Adaptability and quick learning with new systems and processes

I pride myself on being dependable, proactive, and customer-focused—always striving to contribute positively to team goals and company success.