Obaro Oluwaseun Michael

Obaro Oluwaseun Michael

$5/hr
My goal is to create positive customer experiences and foster loyalty through exceptional service.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Ifako Ijaiye, Lagos, Nigeria
Experience:
2 years
OBARO OLUWASEUN MICHAEL 23, Alhaji Musbau Ashafa Street, Abule-Egba, Lagos. Email Address:-Mobile No: - PERSONAL INFORMATION Date of Birth: July 06, 1996 State of Origin: Kogi State Nationality: Nigerian Religion: Christianity Sex: Male Marital Status: Single EDUCATIONAL QUALIFICATION University of Ilorin, Kwara State B.Sc Statistics 2016 – 2021 San Francesco Catholic College, Ejigbo, Osun State Senior Secondary Certificate Examination [S.S.C.E] 2007 – 2013 National Youth Service Corps, FCT, ABUJA. [NYSC] Certificate of National Service [20th October, 2021 – 19th October, 2022] WORK EXPERIENCE Co-matrix Collection Service Limited Loan Recovery Officer Abule – Egbe, Lagos State April 2023 – Till Date Achievements  Make calls to customers to pay their outstanding debts.  Persuade reluctant customers to make payment promptly.  Meet weekly and monthly targets.  Guide customers through the payment process.  Giving proper and correct report of work.  Communicate with customers either to request or provide information. First City Monument Bank (Contract) Direct Sales Agent Asokoro, FCT Jan 2023 – March 2023 Achievements  Meeting or exceeding weekly, monthly, and yearly sales quotas.  Manage selling of various products in professional manner.  Documents and maintain all records of sales activities and provide updates as per requirement.  Outsourcing new customers and informing both new and existing customers about the various banking products and applications  Making calls to new prospect and following up on leads. Trident Microfinance Bank NYSC Credit and Collection Officer, Youth Corper Abuja November 2021 – September 2022 Achievements  Account statement analysis and consolidation for loan prospects.  On-site customer visitation and risk asset recovery for both prospective and defaulting customers.  Managing risk-asset accounts and records of loans.  Assessing customers credit worthiness.  Compiling prospective customers’ profile and data.  Communicate with customers either to request or provide information.  Access customer needs, explore all options and introduce different types of loans. Fidelity Bank Plc Assistant Customer Service Ojota, Lagos July 2019 – September 2019 Achievements  Work with and advise customers in opening accounts and performing transactions.  Meet with new bank customers to explain all the services and features the bank has to offer.  Multitasking skills needed to assist multiple customers at once.  Encouraged customers to sign up for bank credit/debit card for ease of use.  Assisted customers in opening checking or saving accounts.  Answer questions about account types and banking products.  Access customers with lost and stolen credit cards.  Assist customers with telephone inquiries to provide solutions to their banking needs.  Perform other duties as assigned by management. SKILLS  Highly proficient at spoken and written English.  Adept Conversationalist.  Teamwork and Problem Solving.  Work soothingly well with colleagues.  Innate ability at proffering solutions to problems.  Proficient at Microsoft Office (Word, Excel), e-mailing, and internet research  Versatile on a personal computer. HOBBIES/INTEREST  Travelling  Reading  Writing  Sport REFERENCES Available upon request
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