Obakpororo Eruvwu
$5/hr
Customer service, Virtual Assistant, Appointment setting,Chat Support, Email management
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Porthacourt, Rivers State, Nigeria
- Experience:
- 3 years
Customer Service portfolio
When Customers Call, I Respond By
Putting Myself in Their Shoes,
Understanding Their Pain Points,
Showing Empathy, and Getting
Their Problems Resolved On Time.
Empathy is My Watchword as a
Customer Service Representative,
and I Help Brands Build and
Maintain Trust With Customers
Using This Powerful Tool.
Kindly Click To View My Work Samples
Here are My Skills and Services
Active Listening.
Payment Processing.
Customer Relationship Management.
Order Tracking.
Order Processing.
E-commerce Support.
Online Chat Support.
Call Center Management.
Team Management.
Inbound Inquiry.
Customer Care.
Email Support.
Call Logging.
Customer Engagement.
Customer Service.
Troubleshooting.
Complaint Management.
Product Onboarding.
Phone Support.
Customer Feedback Documentation.
Creating a Customer’s Ticket On HubSpot
Assigning a Customer’s Ticket Creation Task To a Team Member via Trello
Creating a Customer’s Ticket On Freshdesk
Created by Eruvwu Obakpororo
Logging a Customer’s Inbound Call on HubSpot
Creating an Online Chat Support Welcome Message On Intercom
Creating a Customer’s Ticket On HubSpot
Assigning a Customer’s Ticket Creation Task To a Team Member via Trello
Responding to a Customer’s Complaint via Email on HubSpot
The Tools I Use as a Customer Support Specialist
Freshdesk
Google
Workspace
Zendesk
HubSpot
Kindly Send a Message to Connect With Me
Intercom
Trello
