N YMPHA N ERISSA A GUILAR
Unit 3-i Melta 2 Bldg ¿ City of Imus, Cavite 4103 ¿ - ¿-
RECRUITMENT MANAGER
Human resources executive and expert recruiter offering over 25 years of experience assisting
organizations in increasing performance and achieving operational goals. Strong interpersonal and
communication skills, expert in conducting negotiations, and resilient to challenges. Adopts a democratic
leadership style yet enjoys mentoring and coaching people when necessary. Employs strategic approaches
to problem-solving with the objective of arriving to the most logical and practical solution. Highly
appreciates the dynamics of working cross-culturally, having received formal training and actual exposure
through participation to various cross-cultural missions. Has been tagged as a “go-getter” by a former boss
while another appreciated my effectiveness as a team player.
PROFESSIONAL EXPERIENCE
RESONANT ECHO CONSULTING SERVICES – City of Imus, Cavite
Providing MSMEs affordable HR consulting services.
Senior HR Consultant, 2003 to present
As an Independent Contractor, I provide expert assistance and advise to MSMEs on Strategic HR, OD,
HR Administration Service and Delivery, Performance Management, Compensation and Benefits
Design and Administration. I also provide corporate training and teambuilding facilitation services.
Significant Achievements & Completed Projects:
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Most recent engagement: Project Consultant-HRBP for a global pharmaceutical company.
Responsibility: Enabled the fulfillment of HR Roadmaps and Milestones for Project Roda within given
timetable. Achievements: Co-lead the fulfillment of Social Process milestones including the filing of
Establishment Termination Report at DOLE; lead the off-boarding process of Roda employees and drafted
the Off-boarding Guideline and Process Workflow.
Created HR Policies and Procedures Manual including Employee Handbooks for two manufacturing and
two service companies.
Created Salary Structure and wrote Compensation Philosophy for a waste-water treatment company.
Designed Pay Structure and Performance Management System for FMCG company.
Administered Job Evaluation and wrote job descriptions for all positions in various categories for four
different companies in manufacturing, service and FMCG industries.
Performed Operations Audit for Warehouse and Shipping Departments of an FMCG company.
Directed HR Restructuring and trained managers of their HR line functions.
Facilitated the first Teambuilding program for a service company in the entertainment industry.
Coached senior executives and managers on leadership and performance management. Advised
management concerning personnel, managerial, and operational policies and practices and their potential
effects on organizational effectiveness and efficiency.
BOIE INCORPORATED — Alabang, Muntinlupa City
Pioneering pharmaceutical company in the country.
HR & Admin Manager, 2011 to 2013
Lead role for Total Rewards Management, Organization Development and Regulatory Compliance, IT
and Security; Directs the HR Operations team for Talent Acquisition & On-boarding, Employee
Engagement & Retention, Training & Development, Employee Discipline & Employee/Labor Relations,
Performance Appraisal, HRIS, Exit Interviews and Off-boarding; Served as HR Business Partner for Sales
Admin and Field Sales Operations departments; Developed HR strategy for the creation of new division
(Boie Drug). Reports directly to the President and CEO.
Achievements:
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Played a key role in ensuring the successful launch of Boie Drug, a new division of the company focusing
on retail sales, a spin-off from traditional pharmaceutical distribution and direct selling to partner
drugstores. Identified strategies and established policies that enabled this division launch its first retail
store eight months after conceptualization. Within one year from its initial launch, a total of eight branches
were operating with six more in the pipeline.
Scaled and reorganized the Human Resources and Admin Department to meet demands of company
expansion. Structured and implemented programs and policies in the areas of training, compensation
structures, benefits packages, incentives and new-employee orientation.
Fostered open-door environment conducive to positive dialogue across the organization. Ensured dueprocess for every employee discipline hearing and provides employee counseling as necessary. Worked
with union leaders during employee conferences (whether employee grievance initiated or performance
review meetings) and CBA meetings. Represented company in labor case hearings in DOLE offices and
NLRC.
Met the challenge of implementing traditional ER programs such as Company Anniversary, Christmas Party
and Corporate Teambuilding within specified budget and required 98% participation rate from employees.
Takes the lead in facilitating employee engagement surveys after conduct of each ER program.
Worked towards reduction of high turnover rate from 80% to 30% through improvement in recruiting strategy
and giving recommendations to management concerning issues in staffing decisions, procedural changes
in sourcing and screening processes, and performance management. Achieved employee-retention rate of
82% by the end of the first quarter of the following fiscal year.
Hired employees and initiated the job-offer process. Negotiated approximately more than 30 salary offers
and annual compensation packages for technical and managerial positions.
Drove the company performance review program on a regular basis, i.e., quarterly for rank-and-file
employees and semi-annual for supervisors and managerial employees, creating a flexible and well-received
tool that was later adopted enterprise-wide. Ensured accuracy of data and timeliness of payment of
performance incentives, ensuring that no benefit is paid to ineligible employees.
Revised job descriptions across all levels and recommended realignment of functions as necessary.
Coached managers and interviewed employees to construct an accurate picture of the duties and skills
required for each position.
ALEXANDER RESOURCES INC. — Makati City
Staffing and outsourcing solutions company employing 3,500 deployed workers nationwide.
HR & Admin Manager, 2001 to 2003
Employee Relations Manager, 2001 to 2003
Concurrently functioned as the Corporate Human Resources and Admin Services Manager for R2
Holdings, Inc. (65 employees) and as Employee Relations Manager for Alexander Resources, Inc. and
Cleaners and Runners General Services, Inc. (approximately 3,500 deployed employees); Responsible
for overall HR strategy, payroll & benefits, and regulatory compliance; Keeps entire organization in
check through sound HR policies formulation and implementation, guides BUs in creating or revising
job descriptions and update of organizational charts; Leads HR Operations in the following key areas:
talent acquisition (end-to-end recruiting), training and development, employee relations program,
performance management, on-boarding and off-boarding, and HRIS. Reports directly to the President
and CEO.
Achievements:
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Developed HR strategy for the creation of a new company “Life is Beautiful, Inc.” (LIBI) which launched
Vivere Salon in spite of short-handedness of staff.
Directed and reviewed talent acquisition strategy and supervised talent acquisition lead. Met demands to
fill in gaps due to high turnover rate and company expansion through business partnering, increased
presence in job boards within the community and introduction of employee referral system. Made job offers
and prepared employment contracts.
Negotiated and draft contracts or agreements with government agencies, LGUs, academic communities, or
other organizational entities for professional linkage programs (recruiting strategy).
Developed and refined the Employee On-boarding Program. Conduct orientation sessions and arrange onthe-job training for new hires
Reduced turnover rate by 60% through reduction of stress-related work issues, adoption of employeeengagement programs, improve recruiting strategy and targeted selection, and 100% compliance to
employment law.
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Introduced Corporate Teambuilding and pushed for its adoption as annual ER program; has worked with
and utilized staff from other business divisions to roll out this project due to short-handedness in HR staff.
Represented company in DOLE and NLRC hearings and provide expert testimony in employment lawsuits
and successfully achieved 100% dismissal of all outstanding labor cases. Reduced the number of labor
complaints by counseling and training key account managers on employee discipline and handling of
employee grievances.
Designed, initiated and lead facilitation of Monthly GA meetings for 3,500 deployed employees.
Negotiated with suppliers or distributors to improve supply chain efficiency or sustainability. Achieved
increase efficiency rate by 20% from average 70-75%
Served as POC between professional organizations, stakeholder (clients), and government regulatory
bodies. Participated in and attended regular monthly meetings.
CHEMICAL INDUSTRIES OF THE PHILIPPINES, INC. — Makati City
Pioneering chemical manufacturing company in the country. Five MNC manufacturing affiliates with CIP as
holding company in shared-service set-up.
Assistant Manager for HR, 1999 to 2001
Supervisor for Recruitment, Training & Employee
Relations, 1997 to 1999
Lead role for talent acquisition (end-to-end recruiting), employee relations and training and
development. Provides assistance to HR Special Projects undertaken by Senior Manager. Within less
than three years of the statutory requirement for promotion, I was promoted to Assistant Manager level
following my contributions to the division's goals. Reports directly to VP for Group HR.
Achievements:
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Significant achievements include (1) Talent Acquisition: improved the quality of new hires which
significantly lead to reduction of employee turnover rate by half and increased employee retention rate by
60%
Shortened the lead time required to screen applicants and shortlist them for final interview by 33%
(2) Employee Relations: achieved increased participation of Makati-based employees to employee relations
programs by 20%, from 70% to 90% participation rate.
(3) Training, LD & OD: increased achievement rate of individual Training Plan of all Makati-based employees
from standard 80% to 90%
Increased the number of in-house trainers by facilitating Training the Trainers (enterprise-wide).
Actively participated in the successful ISO Certification, specifically QMS for Training and Development.
(4) Leads the revision and update of job description writing vis-à-vis revision of Performance Appraisal
Report forms.
EDUCATION & CERTIFICATIONS
UNIVERSITY OF SANTO TOMAS, City of Manila
Bachelor of Science (BS) in Psychology, 1988
University of the Philippines – School of Labor and Industrial Relations (UP-SOLAIR)
Workers’ Institute of Labor Law Class XLVI, 1992
Every Nation Leadership Institute, Taguig City
Master of Arts in Christian Leadership, 2005
Asian Theological Seminary, Quezon City
Graduate Diploma in Missions, 2005
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AFFILIATIONS
Professional:
® People Management Association of the Philippines (PMAP)
® Pharma HR Group
® Association of Corporate Trainers and Recruitment Practitioners
® Association of Recruitment Practitioners of the Philippines Inc.
® Pru Life Insurance Corporation of UK (Pru Life UK)
® Pru Life UK Asset Management & Trust Company
Past Regular Representative
Past Regular Representative
Founding Member
Member
Financial Advisor
Certified Investment Advisor
AFFILIATIONS (CONTINUED)
Community:
® Cavite City Junior Jaycees
® Philippine Junior Jaycees (now JCI Philippines)
® Philippine Junior Jaycees Old Guards
® Victory Christian Fellowship of Cavite, Inc.
® MCare Philippines
SKILLS
Talent Acquisition (end-to-end recruiting)
Orientation & On-Boarding
HR Strategy & Development
HR Policies & Procedures
HR Program and Project Management
Organizational Development and Performance Management
Employment & Labor Law
Employee Relations and Employee Discipline
CBA Negotiation and Conflict Resolution
People Development (Training, Learning & Development)
Job Evaluation and Job Description Writing
HRIS Technologies including payroll software
Microsoft Office (Word, Excel, PowerPoint, Visio, Access)
HR Business Partnering
Exit Interviews and Off-Boarding
Regulatory Compliance
Presentation and Platform Skills (Teaching, Public-Speaking)
Teambuilding Facilitation
Coordination, Event Management
Past Chapter President
Past Regular Member
Current Member
Covenant Member
Leadership Team Member
