Nwosu Judith

I am an experienced Customer Support Specialist, Lead Generation Expert, and Appointment Setter with a proven ability to drive business growth and enhance customer experiences. With a strong background in client engagement, relationship management, and sales support, I specialize in helping businesses streamline their processes and maximize efficiency using modern productivity tools.

Professional Profile: Customer Support | Lead Generation | Appointment Setting & Scheduling

🟦What I Do & What I Offer:

📞Customer Support & Client Engagement:

• Handle customer inquiries, complaints, and support via email, chat, and phone.  
• Resolve issues quickly, ensuring customer satisfaction and retention.  
• Maintain detailed records for smooth follow-ups and service improvement.  

🎯Lead Generation & Sales Prospecting:

• Identify, qualify, and nurture leads to help businesses grow.  
• Use Lemlist, Pipedrive, and LinkedIn Sales Navigator for outreach and campaigns.  
• Craft personalized emails and follow-ups to boost conversions.  

🗓️Appointment Setting & Scheduling:

• Schedule and manage meetings using Calendly, Google Calendar, and **CRM tools.  **
• Avoid scheduling conflicts and ensure seamless coordination.  
• Book sales meetings, client calls, and executive appointments.  
• Send reminders, confirmations, and follow-ups to keep schedules organized.  

🟦Tools & Software I Use:

1. CRM & Support: HubSpot, Intercom, Salesforce, Pipedrive  
2. Lead Generation & Outreach: Lemlist, LinkedIn Sales Navigator, Pipedrive  
3. Scheduling & Productivity: Calendly, Google Calendar, Google Suite (Docs, Sheets, Drive, Gmail)  
4. Team Collaboration & Communication: Asana, Trello, Slack, Google chat/meet, and Zoom.

🟦Why Work With Me?

• Strong communication & organizational skills
• Detail-oriented & proactive in managing customer relationships  
• Goal-driven & focused on boosting efficiency & conversions

💼 Looking forward to opportunities where I can help businesses grow by improving customer engagement, lead conversion, and scheduling efficiency!