Nwokolo Julieth Ogochukwu

Nwokolo Julieth Ogochukwu

$5/hr
Customer Support | Administrative Virtual Assistant | Operations Support | Legal virtual Assistant
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Zuba, Abuja, Nigeria
Experience:
5 years
About

I, I’ve got you covered.

πŸ”Ή 10+ years of experience in customer support and administrative assistance

πŸ”Ή 5+ years of legal expertise and lead generation

πŸ”Ή Detail-oriented, fast, proactive, and always one step ahead

I’ve helped attorneys, executives, and firms streamline operations, improve productivity, and enhance client relationships without burning out. By handling repetitive tasks, ensuring their clients feel valued, and bringing in new business by understanding client needs and pain points, I've saved them over 40 hours per week.

What I Bring to the Table

Legal Assistance & Contract Support

Tools I Use: Clio, PracticePanther, MyCase, Zola Suite, Law Ruler, Notion, Microsoft Word, Google Docs, Docketwise, DocuSign

βœ… Legal writing, reviewing, and proofreading

βœ… Amending legal documents & contract management

βœ… Legal research & compliance reports

βœ… Transcription & document organization

βœ… Contract drafting

Virtual Assistance & Administrative Support

Tools I Use: Google Suite (Gmail, Docs, Sheets, Calendar, Drive), Microsoft Office (Outlook, Word, Excel, PowerPoint), Trello, Asana, ClickUp, Monday.com, Notion, Slack, Calendly, Clockify

βœ… Email communication & inbox management

βœ… Calendar & scheduling management

βœ… File organization & data entry

βœ… Research & CRM updates

βœ… Slide deck preparation

Travel Arrangement: Booking Flights, Accommodation, and Transportation.

Event planning: coordinating events, such as conferences, meetings, and social gatherings.

Customer Support, Client Relations, & Sales Support

Tools I Use: Intercom, Freshdesk, Zendesk, HubSpot, Salesforce, LiveChat, Zoho CRM, Apollo, Pipeline CRM

βœ… Phone, email & live chat support

βœ… Resolving complaints & inquiries for a 5-star client experience

βœ… Client communications & relationship management

βœ… B2B & B2C sales support & lead follow-ups

Sales & Lead Generation

πŸ“Œ Tools I Use: Lemlist, Apollo, HubSpot, Pipedrive, Mailchimp, Yelp, LinkedIn Sales Navigator, ZoomInfo, Hunter.io

βœ… Generating & qualifying leads for business services

βœ… Cold calling, email outreach & deal closing

βœ… Implementing sales strategies to boost conversion rates

Short-Term Rentals & Airbnb Management

Tools I Use: Airbnb, Guesty, Hostfully, Lodgify, Hospitable, Beyond Pricing, PriceLabs, and Smartbnb

βœ… Listing optimization & guest communication

βœ… Co-hosting & property management support

βœ… Booking management & customer inquiries

Why Work With Me?

100% reliable & results-driven – I don’t just complete tasks; I optimize them for maximum impact.

Proven experience – 10+ years in customer service & admin support, 5+ years in legal assistance & lead generation.

Highly responsive & professional – Always one step ahead.

Tech-savvy – I leverage the best tools to streamline operations, enhance client relationships, and improve productivity.

Organization and Time Management - I prioritize tasks, meet deadlines, and ensure smooth daily operations.

Quick Adaptability to new tools and industry-specific knowledge to provide tailored solutions for your unique needs.

Communication - Clear, concise, and professional written and verbal communication skills

Let’s take your business to the next level. Ready to make your life easier? Let’s connect!

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